Overview

SIGHTSAVERS is strongly committed to respecting the privacy of all persons using our websites and mobile applications (The Websites) and the protection of any personally identifiable information which we may collect on our Website and /or use as part of our data collection process and / or which you may choose to share with us in our stores or via telephone, email or otherwise (“The Other Channels). Such personal information will be collected and / Or used in accordance with the terms and conditions of this Privacy Policy which is part of and incorporated into the terms of use of the Web Site.

Your Express Consent to Collection and Use of Information

SIGHTSAVERS reserves the right to collect such personally identifiable information as, name, address, telephone number, e-mail address etc., as well as demographic, transactional and profile data such as IP address, internet domain or browser, referrer or user agent information or other relevant information that we use as part of our data collection process on the Web Sites or via the Other channel, such as the use of cookies or certain other information you may provide to us, etc. (“Personal Information”) as set forth in this Privacy Policy. We hold all such Personal Information on secure servers and treat it as fully confidential. BY CHOOSING TO ACCESS OUR WEBSITES AND / OR COMMUNICATING WITH US THROUGH THE OTHER CHANNELS YOU ARE INDICATING YOUR EXPRESS COCNSENT AND AGREEMENT TO THE COLLECTION, TRANSFER, PROCESSING, USE AND STORAGE IN ACCORDANCE WITH THIS PRIVACY POLICY OF ANY PERSONAL INFORMATION WHICH MAY BE OBTAINED FROM YOU AS A RESULT. If you do not agree with any of the terms and conditions set forth in the Privacy Policy, or have any questions, please contact us directly at “support@sightsavers.in”, and we will be pleased to assist you with your concerns. By accessing or using the Website and / or communication with us through the Other Channels, you grant SIGHTSAVERS eyeglass / contact lens  a non-exclusive, worldwide, royalty-free perpetual license to use your Personal information for the purposes set forth herein. We will not sell your Personal Information to third parties. We may, however, share selected customer information with the following third parties *our group companies*our franchisors*companies such as payment service providers warehousing service providers and deliver companies for the purposes of processing your payment and managing your order, including delivery and returns*concessions and cosmetics partners who are responsible for delivering their products directly to you or providing services such as makeovers, in our stores *purchasers of products prescription glasses, frames, sunglasses, eyeglasses, contact lens or any product sold by SIGHSAVERS and their advisors following a sale of all or part of our business so that they can continue to provide services to you; * third party databases to which SIGHTSAVERS and / or one of our brands subscribes; *government bodies or other authorities if necessary to comply with regulation or law or to assist with law enforcement, or to protect our property and other rights; *agencies who help us collate statistics about site traffic sales demographics and other commercial information to enable us to tailor the services we provide to your and other customers. We will retain your Personal information for as long as it is legally required, and to support the business purposes for which it was obtained – we will then dispose of it promptly and securely. Depending on your country of residence, we may transfer your Personal information both inside and outside the European Economic Area. When we transfer your Personal information, we ensure a similar degree of protection is afforded to it by ensuring we only transfer it to countries that are deemed to provide an adequate level of protection for personal data and under contractual terms that provide appropriate data protection. You have the following rights which you may exercise in relation to the Personal information we process about you; *to access a copy of your Personal information *to require us to correct inaccurate Personal Information; *to restrict our use of your Personal Information; *to object to our use of your Personal information. Where you wish to exercise any of these rights. You must first verify you identify to our satisfaction. Cookies As part of our normal data collection process on our Website, the Website may deposit “cookies” in your device in order to identify you and/ or as means of tracking the validity of sessions as well as enhancing your browsing experience. Cookies are small pieces of data that a website automatically sends to your computer, tablet or mobile phone while you are viewing the website. We use two types of cookies on our website: *”Session” cookies, which are used to allow you to: *carry information from one page of our website to another without having to re-enter information; and *access stored information when you are logged in to your online account *”Persistent” cookies which allow us to offer you tailored content on our website by helping us to remember *any personal information that you have provided on previous visits to our website; * the number of visits that you have made to our website; and *your preferences Third parties are not able to identify customers using cookies. We also reserve the right to use an outside advertising company to display ads on our website and * your preferences Third parties are not able to identify customers using cookies. We also reserve the right to use an outside advertising company to display ads on our Websites. These ads may also contain cookies. While we may use cookies in other parts of our Websites, cookies received with banner ads or from other third-party sources may be collected by any such third-party companies and we do not have direct access to or control over such processes. No cookies used by SIGHTSAVERS are stored permanently on your device. All cookies are automatically removed from your device either when you close your browser or your session times out. By using our Website, you agree to the placing of cookies on your device. However, if you do not want to receive a cookie from our Website, you may set your browser to refuse cookies or to notify you when you receive a cookie (to find out how to do this please consult your browser’s help section). If cookies aren’t enabled on your device, it may limit your enjoyment of the Website. To enable cookies: if you’re not sure of the type and version of web browser you use to access the internet: For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option For Macs: with the browser window open, click on the Apple menu and select the ‘About’ option if you’d like to learn more about cookies in general and how to manage them, visit about cookies.org (opens in a new window). If you’d like to opt out of cookies, please go to the Network Advertising initiative website (opens in a new window). Please note that we’re not responsible for the content of external websites. Protection of Personal Information Against Third-Party Access or User We store all Personal information on secure server, and we seek to use procedures designed to protect Personal Information from accidental or unauthorized access destruction use, modification or disclosure. We will seek to ensure that your Personal Information is kept confidential and secure in accordance with this Privacy Policy, and that the appropriate technical and organizational measures to prevent unlawful or accidental destruction, accidental loss, unauthorized disclosure or access or other unlawful forms of processing are implemented. Although we will strive to take commercially reasonable security precautions regarding all Personal information, visitors or users to the Website / Apps acknowledge and agree that SIGHTSAVERS does not control the transfer of information or data via the Website / Apps or over any other electronic facilities or media.

Changes to Privacy Policy

Since we are constantly making changes and upgrades to our systems and services in order to better serve you, we anticipate updating this Privacy Policy from time-to-time. Therefore. We reserve the right to revise or alter the content of this Privacy Policy in any manner and at any time, without notice. Your subsequent and / or continued use of the Website and the other Channels following a posting of changes to the Privacy Policy will constitute your acceptance of such changes.

Third Party Websites

You may be able to access certain third-party website through links on our Websites. We are not, however, responsible for any other websites, their respective privacy policies or other content now how they treat information about their visitors or users. We strongly advise you to check their privacy policies to find out how they are treating your Personal information.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

No Warranty

YOU UNDERSTAND THAT SIGHTSAVERS DOES NOT PROVIDE ANY WARRANTY, GUARANTEE OR REPRESENTATION OF ANY KIND CONCERNING OUR ABILITY TO CONTROL, COLLECT, CORRECT ACCESS, PROCESS, USE, STORE, PROTECT OR TRANSFER ANY PEPRSONAL INFORMATION OR CONCERNING THE EXISTENCE OR EFFECTIVENESS OF ANY SECURITY MEASURES UNDERTAKEN BY US. YOU AGREE THAT SIGHTSAVERS WILL NOT BE LIABLE FOR ANY CLAIMS, LOSSES, OR DAMAGES OF ANY KIND WHATSOEVER WHICH MAY RESULT FROM THE ACCESS, DISCLOSURE, USE OR MODIFICATION BY ANY PARTY NOT AUTHORISED BY US, OR THE INTODUCTION OF VIRUSES, WORMS, OR OTHER HARMFUL ELEMENTS INTO THE SYSTEM AND THEIR POSSIBLE EFFECTS ON YOUR PERSONAL INFORMATION.

Limitation of Liability

IN NO EVENT WILL SIGHTSAVERS, ITS AFFILIATES, PARTNERS, AND THEIR RESPECTIVE EMPLOYEES, OFFICERS DIRECTORS OR INSURERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY COSTS DAMAGES (INCLUDING ANY SPECIAL INCIDENTAL, EXEMPLARY, INDIRECT OR CONSEQUENTIAL DAMAGES), OR LIABILITY OF ANY NATURE ARISING OR RESULTING FROM THE COLLECTION USE, TRANSFER, PROCESSING OR STORAGE OF PERSONAL INFORMATION OBTAINED BY US AND RESULTING FROM YOUR ACCESS TO AND USE OF THE WEBSITES OR COLLECTED VIA THE OTHER CHANNELS.

Governing Law: Jurisdiction

This Privacy Policy will be governed by the laws of the relevant country in which your Personal information is first registered with SIGHTSAVERS (“New Delhi, India”). For the avoidance of doubt, the relevant Applicable Territory may only include those countries in which SIGHTSAVERS operates stores or the Website as the case may be. The exclusive jurisdiction for any claim action or dispute with SIGHTSAVERS under this Privacy Policy will be in the appropriate courts of the Applicable Territory.